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PENDEKATAN TOTAL QUALITY MANAGEMENT (TQM) DALAM PENDIDIKAN

Khamim Zarkasih Putro dan M. Mahlani

 

Abstract :

Total Quality Management is a phylosopy of management that is oriented to quality. Everthougt, nowdays TQM can be a technique for developing organization, inclusing education organization. TQM has goal to fulfill the organization’s needs enen more and in the other hand to fulfill the customer’s needs to organization. Baca lebih lanjut